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Custom Role-Play Scenarios

Everyone faces unique challenges at their workplace. Whether you deal with angry customers, mental health crises, or coworker communication issues — you deserve a training session that is designed for your needs.

 

The De-escalation Team tailors our role-play scenarios to your exact workplace challenges. No matter the conflict, we'll help you build training simulations that feel familiar, authentic, and impactful.

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Interactive learning methods can boost knowledge retention to 93.5%

Writing a Book

Work with Professional Writers

Let our professional writers transform your ideas into interactive role-plays.

 

Our writers will collaborate with you every step of the way to ensure your scenarios align with best practices & your team's priorities. Hone in on behaviors you want to practice

de-escalating and map out your ideal end results.​​​

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Get Specific

Generic scenarios can only get you so far. With TDT, you can elevate your training by including distinct details into your simulations.

 

Incorporate industry-specific knowledge, employee expectations for different positions & roles, or past incidents that you want to practice in a safe learning environment.

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Incorporate Policy & Procedure

Custom role-play scenarios can be a great way to ensure your team is on the same page with your company's policies & procedures.

 

Whether you're training new hires or long-term employees, TDT's learning model can prove a practical way to reinforce policy knowledge and identify areas for improvement.

Get a Quote

Learn more about de-escalation training services for your team

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