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Healthcare

As a healthcare worker, you’re often providing essential care to patients experiencing pain, anxiety, or frustration — which can lead to heightened situations. Given the increased risk of workplace violence in healthcare settings, developing strong de-escalation skills is crucial for keeping you and your patients safe.

 

At TDT, we offer healthcare-specific verbal de-escalation training that provides your staff with active opportunities to build, practice, and refine their skills. Whether you work in an emergency room, a mental health clinic, a dentist's office, or anywhere in between, TDT can tailor the training to address your team’s specific needs.

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Mental Health Simulations

​​How you respond to a mental health crisis can vary depending on the patient’s symptoms and diagnosis. With TDT, you can test your assessment and management skills with standardized patients experiencing suicidal ideation, mood-altering substances, involuntary holds, and more.

Connect Your Departments

Interdisciplinary team training is the most effective way to get your staff on the same page. With TDT, you can make sure your security team knows how to support nursing during a crisis, or how techs and doctors can work together to provide palliative care.

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Medical Staff

Enhance Your In-house Training

If your workplace already provides training internally — no problem! You can still partner with TDT to enhance your in-house training.

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  • Bring in our professional actors to play standardized patients that add emotional authenticity & anonymity to your role-plays.
     

  • Have our writers build custom scenarios based on your team’s current needs.
     

  • Our de-escalation coaches can help support your participants as they navigate role-play triggers.​

Healthcare Testimonials

HealthPartners

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“This team is well worth the investment! They provide the best training in any field you may work in and their verbal de-escalation training is one of the best I have ever experienced. If you need actors, choose this company. You won’t be disappointed!”

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"Everyone we interacted with from TDT was great, and our staff found it really helpful! They loved how personalized the experience was."

Get a Quote

Learn more about de-escalation training services for your team

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